Agentic AI · Global Capability Centers · ISO 27001 · SOC 2 Type 2

Solutionsgcc

Your GCC Is Now HQ's AI Delivery Engine. Win Larger Contracts.

Clients are adding AI capability clauses to renewals. GCCs that demonstrate private, governed AI win the contract. Those that don't, shrink.

lowtouch.ai deploys six pre-built agentic workflows inside your GCC in 4 weeks, turning your delivery infrastructure into a measurable AI capability your HQ can report on and your clients will pay for.

See Business Impact →
50%MTTR reduction on Tier-1 tickets
4 weeksFrom contract to first agent live
$0/seatOutcome-based contracts, not licenses

The GCC Mandate

Your clients are renewing with AI requirements. Your GCC needs to win that conversation.

Win AI-Native SOWs

Clients are putting AI capability clauses into RFPs and renewal terms. GCCs without a documented AI strategy are losing to competitors who can demonstrate private, governed deployment in weeks.

Command Premium Pricing

GCCs running private AI charge more per outcome than those reselling generic SaaS tools. Your on-premise deployment is a billable differentiator: clients in BFSI, healthcare, and government will pay specifically for air-gapped compliance.

Walk Into Board Reviews with Numbers

Every agent action is logged, timestamped, and attributable to a named approver. Your HQ gets dashboards showing MTTR reduction, deflection rates, and processing throughput. AI ROI measured, not estimated.

Pre-Built for GCCs

Nine Agents. Measurable Revenue Impact on Every GCC Workflow.

Pre-built agentic workflows covering every GCC function: pre-sales, IT, HR, finance, compliance, and software delivery. Each agent reduces cost per transaction, expands capacity without headcount growth, and generates the outcome data your clients expect in quarterly business reviews.

RFP Response Agent

Win AI-native contracts faster

  • Generates structured RFP responses and SOW sections from your delivery data
  • Reduces RFP response time by 60%
  • Consistent AI-first messaging across every bid your team submits
  • Integrates with your existing CRM and proposal tools
  • HITL review gate before every submission goes out

AMS Payment Issue Monitor

Detect, diagnose, and remediate payment failures

  • Detects transaction failure spikes before SLAs breach
  • Six orchestrated subagents run from anomaly to resolution with minimal human interaction
  • Auto-creates ITSM tickets populated with full diagnostic context
  • Executes pre-approved remediations and confirms error rates normalize
  • Escalates to senior engineers only when automated remediation fails

Help Desk Agent

L1/L2 resolution with minimal human interaction

  • Resolves Tier-1 and Tier-2 tickets across IT, HR, and facilities
  • Median MTTR drops 50% from first deployment
  • Handles 3x ticket volume without adding headcount
  • Escalates only when context is genuinely ambiguous
  • Full audit trail on every ticket action

HR Agent

Onboarding, compliance, and query resolution

  • Handles onboarding workflows across geographies and employment types
  • Policy Q&A and leave management with minimal human interaction
  • HR business partners shift to strategic work, not repetitive process
  • Scales to a larger employee base without proportional headcount growth
  • Compliant with multi-jurisdiction employment regulations

SRE Agent

Incident detection, RCA, and auto-remediation

  • Monitors infrastructure and detects anomalies before they become incidents
  • Runs root cause analysis and executes pre-approved remediations
  • Fewer P1 escalations and faster recovery
  • Your SRE team manages more systems per engineer
  • Reduces SLA penalties across client-facing environments

KYC Agent

Automated identity verification and compliance checks

  • Runs document verification, risk scoring, and sanctions screening
  • Process more accounts per compliance FTE
  • HITL gates on every high-risk case with full context attached
  • Reduces re-work and regulatory exposure
  • Compliant with RBI, GDPR, and PSD2 requirements

AP/AR Agent

Three-way matching and collections automation

  • Handles invoice matching, exception routing, and collections follow-up
  • Reduces days sales outstanding
  • Surfaces exceptions the ERP misses before they become disputes
  • Real-time cash flow visibility for finance and client QBRs
  • Full audit trail for GST/VAT compliance reviews

Service Delivery Agent

SLA tracking, delivery ops, and escalation management

  • Monitors SLAs and flags at-risk accounts before breach
  • Routes escalations with full delivery context
  • Delivery leads manage more engagements per person
  • Fewer credits issued to clients
  • Outcome data ready for every quarterly business review

Project Management Agent

Delivery visibility across every engagement

  • Monitors task status across all active client engagements
  • Surfaces at-risk items before they become escalations
  • Generates delivery analytics for quarterly business reviews
  • Delivery managers get real-time visibility without chasing updates
  • Fewer missed milestones and stronger contract renewals

Co-Innovation Lab

A client requirement your competitors can't fulfill. Built and live in 4 weeks.

When a client's RFP or renewal terms include a workflow outside the standard catalog, the lowtouch.ai co-innovation team builds it with you. Your GCC gets a private, governed agent deployed on your infrastructure in 4 weeks. You own it outright. It bills from day one.

Billable from delivery day one

Custom agents are delivery assets, not internal tools

Live before your competitor quotes

Working prototype in 2 weeks, production in 4

Your GCC owns it outright

No per-seat fees, no vendor dependency on the agent

Private on your infrastructure

Air-gap capable, zero data leaves your datacenter

Build Process

From scoped requirement to governed production agent in 4 weeks

  • Working prototype includes source control and commit-level approvals from day one; governance is not retrofitted after go-live
  • Week 3-4: production-grade agent validated on your infrastructure with full audit trail and HITL checkpoints active
  • Handover package includes runbooks, test suites, and a trained GCC team; you run it independently post-delivery

Build Team

Each engagement runs as a structured engineering pod

  • Every pod includes a lead engineer, fractional Solutions Architect, and PM/CSM; governance and project oversight are built in, not add-ons
  • Custom subagents built by the lowtouch.ai team, tailored to your client workflow
  • Your GCC engineers are active co-builders and own the codebase from sprint one

Catalog Growth

Each sprint expands a catalog that scales horizontally

  • Each co-innovation sprint adds a reusable workflow module to your GCC's private catalog
  • No re-architecture required as the catalog grows; the platform is designed for horizontal scaling from the start
  • Every new client RFP starts from a live, proven catalog; you are quoting from delivery history, not capability promises

Why lowtouch.ai

Built to Make Your GCC Irreplaceable in the AI Era.

Private deployment wins clients generic SaaS cannot. Outcome contracts make you accountable for results. No-code configuration means you deploy before your competitors finish their first sprint.

Private-by-Architecture

  • Your data never leaves your datacenter
  • Air-gapped deployment for zero-external-access requirements
  • No SaaS vendor touches your production data, employee records, or client files
  • Clients in BFSI, healthcare, and government contract with you where generic cloud AI cannot bid

Deploy in Weeks, Not Quarters

  • No code required to deploy or configure agentic workflows
  • Go live in 4 weeks from contract signature
  • Add agents, rules, and knowledge bases through configuration
  • Your team manages it; no dependency on engineering sprints

Governance HQ Will Approve

  • HITL controls via commit reviews and pull request approvals
  • Nothing irreversible runs without a named approver
  • Every agent action logged, timestamped, and attributable
  • Your HQ compliance review passes the first time

Outcome-Based Contracts

  • You pay for measurable results, not software seats or API calls
  • KPIs defined upfront: MTTR reduction, deflection rates, processing time
  • Your CFO has a contract structure they can sign
  • No license tiers, no usage surprises

Multi-Entity. Multi-ERP. Multi-Geography.

  • Multi-geography and multi-entity environments supported natively
  • Works across SAP, Oracle, Dynamics, and other ERPs without middleware
  • Single deployment across multiple business units
  • Handles the operational complexity generic AI platforms assume away

Board-Ready AI Narrative

  • Full audit trail with role-based access controls
  • Real-time dashboards: MTTR, deflection rates, processing throughput
  • Compliance reporting ready for HQ and external auditors
  • Walk into board reviews with measured outcomes, not aspirations

Compliance

The Certifications Your HQ Requires

GCC compliance requirements are not optional. lowtouch.ai is certified for the standards your organization and your clients demand.

SOC 2 Type II certified

SOC 2 Type II

Independently audited security, availability, and confidentiality controls. The baseline compliance requirement for enterprise and GCC clients in regulated industries.

ISO/IEC 27001:2022 certified

ISO/IEC 27001:2022

International information security management standard. Mandatory for GCCs operating in BFSI, healthcare, and government delivery sectors.

Air-Gapped Deployment

lowtouch.ai runs entirely inside your private infrastructure. Air-gapped support available for GCCs with zero-external-access requirements.

See how GCCs and enterprises deploy agentic AI in production.

Read real-world customer results

Your agents, live.
ROI in the first quarter.

30%Cut in IT costs
80%Of repetitive tasks automated
<6 weeksTo deploy — zero data leaves your environment